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Implementation Specialist - Project Management Information System (PMIS)


Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

Do you enjoy working closely with clients to solve their biggest challenges? Do you like getting into the weeds defining business processes and designing better ways to do things? Do you thrive when implementing systems that reduce wasted time, eliminate bad data, increase transparency, and improve overall delivery? If so, AECOM’s Adaptive Program Management Technologies team may be a great place for you to grow your career. We are seeking a mid-level Implementation Specialist to join the team. The home office for this position will be Germantown, MD, but the position can be fully remote or hybrid at any AECOM office.

The Implementation Specialist - Project Management Information System (PMIS) will support our growing portfolio of projects delivering critical technology solutions to our large capital improvement program clients. Solutions may include commercial-off-the-shelf (COTS) software, custom AECOM-built applications, or a combination of both. Supported systems include eBuilder, Kahua, InEight and other leading vendors. Implementation Specialists will also assist with the development of functional requirements for custom applications that will be built by our in-house software development teams. Projects vary in complexity and constraints, providing an environment for career progression.


  • Work closely with dynamic stakeholder teams to define and document as-is business processes, critical performance metrics, and program/project control requirements
  • Evaluate the systems and tools currently supporting program/project delivery and define requirements for enhancements
  • Use critical thinking, data analytics, and business analysis techniques to examine existing business processes and to make recommendations for improvement
  • Translate documented requirements into system configurations, software business process workflows and reporting metrics (workflows, data dictionaries, use cases, reports, dashboards etc)
  • Participate in the discovery, design, testing, implementation, training and rollout phases of software implementation
  • Configure software to meet documented requirements
  • Serve as a client representative when interacting with software vendors
  • Develop supporting documentation (user guides, job aids, training materials, test cases, user acceptance test plans, etc)


Minimum Requirements:

  • BS in CS, Engineering, Construction Management, other technical field or demonstrated equivalency experience and/or education
  • 3-5 years of professional software business analyst or project controls experience
  • Experience with commercial construction program management information systems (PMIS)
  • Familiar with implementing project controls for construction projects
  • Familiar with capital improvement program management and construction contract management
  • Ability to facilitate requirements gatherings and accurately document business processes
  • Ability to assimilate client needs and translate them into software business requirements
  • MS Office including Visio and MS Project
  • While this is a 100% remote position, travel up to 25% - 50% may be required at times
  • Supported systems include eBuilder, Kahua, InEight, InEight, Unifier and other leading vendors.

Preferred Requirements:

  • Ability to effectively communicate with clients orally and in writing
  • Ability to communicate with all levels of an organization including senior managers and executives
  • Strong technical aptitude
  • Excellent organizational, time management and presentation skills
  • Ability to work alone as well as in collaborative team environments
  • Demonstrated skills as a problem solver
  • Familiar with design/build construction processes
  • Understanding of basic accounting and financial reporting
  • Experience analyzing and writing business and system requirements documents
  • Previous use case development
  • Data analysis skills

Additional Information

  • Sponsorship is not available for this position.
  • Relocation is not available for this position.



AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.